PracticeMax
  • Fraser
  • Lincoln, NE, USA
  • Full Time

Job Summary: The CMA/Phlebotomist serves patients by helping with patient intake, front and back office duties and procedures.  Identifying the best method for retrieving specimens; preparing specimens for laboratory testing, running in house tests, performing screening procedures.  

Job Duties:

  • Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.
  • Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
  • Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.
  • Supports patient care delivery by helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; drawing blood; preparing patients for x-rays; taking electrocardiograms; removing sutures; changing dressings.
  • Educates patients by providing medication and diet information and instructions; answering questions.
  • Completes records by recording patient examination, treatment, and test results.
  • Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries.
  • Verifies test requisitions by comparing information with nursing station log; bringing discrepancies to the attention of unit personnel.
  • Verifies patient by reading patient identification.
  • Obtains blood specimens by performing venipunctures and finger sticks.
  • Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.
  • Collects therapeutic drug-monitoring assays by collaborating with nursing personnel to ensure appropriate drug dose to collection time.
  • Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed.
  • Monitors glucose levels by performing bedside glucose tests; recording results; reporting results to unit nurse-manager.
  • Performs bleeding-times tests by entering results to the computer; notifying pathologist of results falling outside normal ranges.
  • Maintains quality results by following department procedures and testing schedule; recording results in the quality-control log; identifying and reporting needed changes.
  • Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
  • Resolves unusual test orders by contacting the physician, pathologist, nursing station, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying supervisor of unresolved orders.
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
  • Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
  • Maintains safe, secure, and healthy work environment by following, and enforcing. Maintains patient confidence and protects operations by keeping patient care information confidential.
  • Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
  • Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
  • Protects patients and employees by adhering to infection-control policies and protocols; following drug protocols in case of reactions to drugs, such as contrast media, administering first aid, and using the emergency cart.
  • Documents patient care services by charting in patient and department records.

Certified Medical Assistant/Phlebotomy Skills and Qualifications:

 Requirements:

  • Strong Communication skills; written and verbal, dedication, contributes to teamwork, multi-tasking, Professional work standards, HIPAA compliance, Personal hygiene required.
  • Clinical Skills, Use of Medical Technologies, Performing Diagnostic Procedures, Creating a Safe, Effective Environment, Health Promotion and Maintenance, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork standards and procedures; complying with legal regulations.
  • Associates Degree with minimum 1 year experience
PracticeMax
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